Privacy policy

Privacy Policy

Last Updated: June 18, 2026

Image Maker Wig Store ("we," "us," or "our") operates this website and online store to provide products, services, information, and resources related to wigs, hair toppers, hairpieces, accessories, consultations, and related products. This website is powered by Shopify, which provides the e-commerce platform that allows us to sell products and services to our customers.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

By using this website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Billing and shipping address

  • Telephone number

  • Email address

  • Payment information

  • Purchase history

  • Consultation requests

  • Account information

  • Customer service inquiries

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referral source

  • Shopping cart activity

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide customer service

  • Respond to inquiries

  • Schedule consultations

  • Improve our website and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send order updates and service communications

  • Send marketing communications when you have opted in

Email Marketing

If you subscribe to our email list, request information, or make a purchase, we may send promotional emails regarding products, services, special offers, and educational content.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Transactional emails relating to orders, returns, exchanges, appointments, or account activity may still be sent as necessary.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, remember preferences, and support marketing efforts.

Cookies may be used to:

  • Maintain shopping cart functionality

  • Remember customer preferences

  • Measure website performance

  • Improve navigation

  • Deliver relevant advertising

You may disable cookies through your browser settings; however, some website features may not function properly.

How We Share Information

We do not sell your personal information.

We may share information with trusted third parties necessary to operate our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Marketing service providers

  • Analytics providers

  • Website hosting providers

  • Professional advisors and legal representatives when required

Information is shared only as necessary to provide services, fulfill orders, comply with legal obligations, or protect our rights.

Shopify Services

Our store is hosted on Shopify. Shopify collects and processes information necessary to operate our online store and facilitate transactions.

For more information regarding Shopify's privacy practices, please visit Shopify's Privacy Policy at:

https://www.shopify.com/legal/privacy

Third-Party Services and Links

Our website may contain links to third-party websites, social media platforms, or external resources.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it is securely deleted or anonymized when practical.

Children's Privacy

Our website and services are not directed toward children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child, we will promptly remove such information.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request a copy of your information

  • Opt out of certain marketing communications

  • Restrict certain uses of your information

To exercise any privacy rights, please contact us using the information below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to this website. The updated version will include the revised "Last Updated" date.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Image Maker Wig Store
1033 Claymont Drive, Suite A
Lynchburg, VA 24502

Phone: 434-385-0347
Email: info@imagemakerwigs.com